Privacy Policy
Effective Date: October 15, 2026
SAMS Construction Group, LLC (“SAMS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://www.samsconstructiongroup.com, submit a website or advertising lead form, request information about a residential construction or remodeling project, or communicate with us.
1. Information We Collect
We may collect personal information that you voluntarily provide when you contact us, submit a website form, complete a Meta Lead Ad form, or request assistance with a residential construction or remodeling project.
Depending on your interaction with us, the information we collect may include:
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Name
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Phone number
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Email address
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Property or project address
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ZIP code
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Type of project or service requested
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Approximate project size
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Estimated project budget
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Anticipated project start date
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Whether all homeowners or decision-makers can be present for project discussions and contract signing
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Appointment preferences and availability
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Other project-related information you choose to provide
We may also collect information about your interactions with our website through cookies, pixels, analytics tools, and similar technologies. This may include information about your device, browser, pages visited, referring source, and website activity.
2. How We Use Your Information
We use the information we collect for legitimate business purposes related to our services, including to:
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Respond to inquiries about construction and remodeling projects.
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Understand your project goals, requirements, budget, and anticipated timeline.
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Determine whether your inquiry meets the criteria for a project appointment.
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Verify contact information and appointment details.
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Coordinate appointments with the licensed construction business described in Section 4.
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Share relevant project information so the construction business can attend the appointment, discuss the project, and determine appropriate next steps.
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Communicate with you by telephone, SMS/text message, and email regarding your inquiry and appointment.
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Maintain and manage lead records and follow-up communications.
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Improve our website, advertising, and customer experience.
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Measure advertising performance and understand website traffic.
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Maintain business records, address disputes, prevent misuse, and comply with applicable legal requirements.
Submitting an inquiry does not guarantee that an appointment will result in an estimate, construction contract, or completed project.
3. Information Collected Through Meta Lead Ads
We may use Meta Platforms' advertising services, including Facebook and Instagram Lead Ads, to allow prospective customers to submit their information directly through an advertisement.
The information you submit may include your name, phone number, email address, property address, ZIP code, project type, project size, budget, anticipated start date, and decision-maker availability.
We use this information to respond to your inquiry, assess appointment suitability, coordinate the requested appointment, and facilitate communication about the project.
Information submitted through a Meta lead form may be transferred to our lead-management system so we can process and respond to your inquiry.
Your use of Meta's services is also subject to Meta's applicable privacy policies and terms.
4. Sharing Information With the Licensed Construction Business
SAMS Construction Group helps prospective customers communicate their project requirements and coordinates verified appointments with Builders, a licensed California general contractor operating under CSLB license number 1078391.
When you submit an inquiry and request assistance with a construction or remodeling project, we may share relevant information with Builders for the purposes of arranging and attending your appointment, discussing your project requirements, evaluating the proposed work, preparing an estimate or proposal, and following up regarding the project you requested.
Information shared for these purposes may include your name, phone number, email address, property address, ZIP code, project type, project size, budget, anticipated start date, appointment details, and other relevant project information.
Builders may use this information to communicate with you about the requested project and, where appropriate, discuss estimates, proposals, construction contracts, and next steps.
Builders is responsible for the construction work it contracts to perform under its license and for its applicable construction-contract obligations. SAMS's role in collecting information and coordinating appointments does not, by itself, mean that SAMS is the licensed contractor performing the construction work.
The information shared is intended to facilitate your requested project inquiry and appointment. We do not authorize Builders to use your information for unrelated marketing purposes on the basis of your inquiry alone.
Any separate marketing communications from Builders must have an appropriate legal basis and any consent required by applicable law.
5. Lead Management and Other Service Providers
We use third-party technology and service providers to operate our website, manage inquiries, and communicate with prospective customers.
These providers include:
GoHighLevel: We use GoHighLevel to manage lead information, maintain contact records, and support follow-up communications by telephone, SMS/text message, and email.
Meta Platforms: We use Meta's advertising and lead-generation tools to collect inquiries submitted through Meta Lead Ads and to support advertising measurement.
Google Analytics: We use Google Analytics to understand website traffic and visitor interactions.
We may also use website hosting, email, telephone, messaging, and other technology providers as necessary to operate our business.
These providers may process information on our behalf or as otherwise described in their applicable policies and agreements. Their handling of information is subject to the applicable arrangements and legal requirements.
6. SMS/Text Messages and Marketing Consent
If you provide your phone number, we may contact you regarding the inquiry you submitted, your project requirements, appointment scheduling, requested estimates, and related project communications.
Marketing text messages will be sent only where we have the consent or other legal authorization required for the applicable messages.
Where you separately opt in to receive SMS/text messages from SAMS Construction Group, the messages may include communications about your inquiry, appointments, estimates, and related services, as described in the applicable consent language.
Message frequency may vary. Message and data rates may apply. You may opt out of marketing text messages from SAMS at any time by replying STOP. For assistance, reply HELP or contact us using the contact information on our website.
Consent to receive marketing text messages is not a condition of purchasing goods or services.
Your consent to receive SMS/text messages from SAMS Construction Group is not shared with third parties or affiliates for their own marketing purposes. This does not prevent us from sharing relevant contact and project information with Builders for the specific appointment and project-related purposes described in Section 4. Sharing project information does not automatically authorize Builders to send you marketing text messages.
If Builders wishes to send you marketing text messages, it must have the consent or other legal authorization required for those communications.
7. Telephone and Email Communications
We may use the phone number and email address you provide to respond to your inquiry, verify appointment information, discuss project details, and follow up regarding the services you requested.
We may also send promotional or marketing communications where permitted by applicable law and where any required consent has been obtained.
You may unsubscribe from promotional emails by following the unsubscribe instructions in the message. You may request that we stop contacting you for marketing purposes, subject to applicable legal requirements and any communications necessary to fulfill a request or service.
8. Cookies, Pixels, and Analytics
We use cookies, pixels, analytics tools, and similar technologies to understand how visitors interact with our website and to measure and improve our advertising.
These technologies include:
Meta Pixel: Helps us measure advertising effectiveness and understand actions visitors take after interacting with our advertisements.
Google Analytics: Helps us understand website traffic, page views, visitor interactions, and general usage patterns.
These technologies may collect or transmit information to the applicable providers. Depending on their configuration and applicable law, these activities may constitute the disclosure or sharing of personal information for analytics or advertising purposes.
For further details, please see our Cookie & Tracking Policy.
9. How We Disclose Information
In addition to the disclosures described above, we may disclose personal information when reasonably necessary to:
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Comply with applicable laws, regulations, court orders, or lawful requests.
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Protect the rights, property, or safety of our business, customers, or others.
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Detect or prevent fraud, security incidents, or unlawful activity.
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Establish, exercise, or defend legal claims.
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Support a business transaction, such as a merger, acquisition, or transfer of assets, subject to applicable legal requirements.
We do not sell personal information for monetary consideration. Certain disclosures through advertising and tracking technologies may nevertheless qualify as “sharing” or other regulated disclosures under applicable privacy laws. Where applicable, we will provide the required notices and mechanisms for exercising relevant privacy rights.
10. California Privacy Rights
Depending on whether applicable California privacy laws cover our business and the particular information involved, California residents may have rights to request access to, deletion of, or correction of certain personal information, and to opt out of certain sales or sharing of personal information.
Applicable rights may be subject to exceptions, verification requirements, and other legal limitations.
To submit a privacy request, contact us using the information in Section 14. We will handle requests in accordance with applicable law.
Where required, we will provide an appropriate method for submitting requests to opt out of covered sales or sharing activities.
11. Data Security and Retention
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
No electronic transmission or storage system can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, coordinating appointments, maintaining business records, complying with legal obligations, and resolving disputes.
Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.
12. Children's Privacy
Our website and services are intended for adults seeking residential construction or remodeling services. We do not knowingly collect personal information online from children under 13. If you believe a child has provided personal information to us, please contact us so we can address the matter appropriately.
13. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our business practices, technology, or legal obligations. We will update the Effective Date when revisions are published.
14. Contact Us
For questions about this Privacy Policy or to submit a privacy request, contact:
SAMS Construction Group, LLC
Website: https://www.samsconstructiongroup.com
Email: contact@samsconstructiongroup.com
